Delete Your YNAB Account
Unlike canceling your subscription, deleting your account will permanently delete all of your budget data—immediately. If you're sure you'd like to take this step, you can:
- Log in and go to your Account Settings.
- If your trial has expired, click Back to Settings in the upper left corner.
- Turn off Two-Step Verification if you have it enabled.
- Scroll down to the Delete Account section at the bottom.
If you subscribed through iTunes (on an iPhone or iPad), you'll first need to cancel your subscription with iTunes to make sure they don't charge you on the renewal date (Apple handles their own billing, so you can direct billing questions their way as well!).
If you subscribed through YNAB directly, this will automatically end your subscription and trigger a refund for any unused time only if you're on the annual subscription plan.
If you decide you'd like to return to YNAB in the future, you'll be able to create a new account with the same email address.
Data Retention Policy
If your subscription expires—and remains expired for three years—we'll delete your account for you per our data retention policy. A week before we do, we'll send you an email to let you know, just in case you'd like to give YNAB another try!